Book & fees

Book your appointment

No referral needed. Choose how you'd like to see us, then pick a doctor and time that suit you.

East Ballina

In person

At our clinic at East Ballina Shops, Shop 6, 44 Links Ave.

Initial · 60 minutes$249 after MedicareDr Emma $299
Book in Ballina
Australia-wide

Telehealth

A video consult from home, wherever you are in Australia.

Initial · 60 minutes$326 after MedicareDr Emma $376Telehealth has a lower Medicare rebate, so it costs a little more.
Book telehealth

Prefer to book by phone? Call 02 6610 9547

How payment works

  1. 1
    Pay a 50% depositFor online bookings and new patients. This holds your appointment, and your preferred payment method is saved securely for future payments.
  2. 2
    The rest is due the day beforeOne business day before your appointment, we'll process the rest of the fee using your saved payment method. If you don't have one saved, we'll be in touch to take payment.
  3. 3
    Medicare pays you backAfter your appointment, your rebate goes straight into the bank account linked to your Medicare. You don't need to do anything.
Can't find a time?

Join our Priority List

New patient appointments open up to six weeks in advance and often book out. Join the list and we'll be in touch when a cancellation comes up or new appointments are released. You can also join if you've booked but would like to be seen sooner.

Join the Priority List

Already a Remi patient and can't find a review? Call or email us and we'll help.

Fees

Appointment fees

What you'll pay after your Medicare rebate. Remi doctors set their own fees.

New patients

Initial consultation 60 minutes

The first consultation for all new Remi patients.

You payTotal feeMedicare rebate
In person
Standard fee$249$456.90$207.90
Dr Emma$299$506.90$207.90
Telehealth
Standard fee$326$454.35$128.35
Dr Emma$376$504.35$128.35

Telehealth has a lower Medicare rebate, so it costs a little more.

Existing patients

Review 30 minutes

Our standard follow-up appointment, in person or by telehealth.

You payTotal feeMedicare rebate
Standard fee$149$236.10$87.10
Dr Emma$165$252.10$87.10
Existing patients

Phone call 10 or 20 minutes

To discuss results, arrange referrals or make minor treatment adjustments. Offered by your doctor when appropriate, so they can't be booked online or by phone.

You payTotal feeMedicare rebate
20 minutes$79$166.10$87.10
Dr Emma, 20 min$86$173.10$87.10
10 minutes$49$94.05$45.05
Existing patients

Script or referral no consult

For repeat prescriptions or referrals when a consultation isn't needed. For patients who've had a review in the last 9 months and have their next one booked.

You payTotal feeMedicare rebate
Private fee$40$40None

If you've had an eligible in-person consultation in the last 12 months, your doctor may instead offer a short bulk billed phone consultation. If your care needs reviewing or changing, a consultation may be needed.

Cancelling or rescheduling

Please give us 24 hours' notice

Our doctors have long waitlists, so notice lets us offer your time to someone on the Priority List.

6 to 24 hours' notice$200 initial · $100 review
Less than 6 hours' notice, or not attendingFull appointment fee

Medicare rebates can't be claimed on cancellation or missed appointment fees.

Feeling unwell before an in-person appointment? Let us know and we can switch you to a video or phone appointment instead.

Good to know

Booking questions

Still have a question? Call us on 02 6610 9547 or email hello@remi.com.au.

Do I need a referral?

No referral is needed. You can book directly with any of our specialist GPs.

Can I see a doctor by telehealth?

Yes. Telehealth is available for all new and existing patients, Australia-wide.

Will I get a Medicare rebate?

Yes, if you have an eligible Medicare card. All our appointments, in person and by telehealth, are eligible for a rebate. If you don't have Medicare, the full fee applies. Call us if you're unsure.

Do you bulk bill?

No. We're a private billing practice and our doctors set their own fees. You pay the full fee upfront, and your Medicare rebate is paid into the bank account linked to your Medicare. If cost is a barrier and you live near Ballina, you may be eligible for our funded Healthy Midlife Program. The Healthy Hormones app is free for everyone.

Do I need a blood test before my appointment?

No. Perimenopause is diagnosed from your symptoms, and most hormone levels swing too much at this stage to be useful. Your doctor will order any tests you need during your appointment, mainly to rule out other conditions, and can often start treatment without waiting for bloods.

If you'd prefer to have bloods done beforehand, your usual GP can arrange them. Please send us a copy of the results before your appointment. Your Remi doctor may also arrange further tests if needed.

Where is your Ballina clinic?

We're at East Ballina Shops, Shop 6, 44 Links Ave, East Ballina NSW 2478. We've moved from our previous rooms on Tamar St.
Get directions →

Ready to feel like you again?

See us in Ballina, or by telehealth from anywhere in Australia.